Service Menu

  • Understanding who your visitors and communities are, what they need, and how they experience your organization. I design and conduct qualitative and mixed-methods research studies, from front-end exploration through summative evaluation, that give your team clear, usable insight to act on.

  • Shaping how your organization tells its story, in galleries, outdoor spaces, exhibitions, and digital platforms. I work with curatorial, design, and leadership teams to develop interpretive frameworks that connect content to the people experiencing it.

  • Building real relationships with the communities your organization wants to reach. I help teams design engagement approaches grounded in listening, partnership, and sustained presence.

  • Creating programs that deliver on outcomes that matter. I design learning and engagement programs across formats (in-person, mobile, digital, outdoor) and build evaluation frameworks so your team can learn and improve as you go.

  • Helping your team joyfully develop the skills to do this work yourselves. I facilitate design thinking workshops, community engagement training, and research capacity building sessions and professional development for staff at all levels.

  • Connecting your digital presence to your mission. I help organizations think through how websites, apps, in-gallery digital tools, and online programming can extend reach, deepen engagement, and serve audiences in new ways.